ChatGPT Experiences Outage—What We Know So Far
Earlier today, OpenAI’s ChatGPT, one of the most widely used AI chatbots, faced a significant outage, leaving thousands of users unable to access the service. Reports of the disruption began to surge around 1:30 PM EST, and by the afternoon, more than 50,000 outages had been reported through Downdetector. Users who attempted to interact with ChatGPT were met with error messages or no response at all, and many took to social media platforms like X to express their frustrations and make jokes about reverting to “using their brains” as a result.
According to OpenAI, the issues stemmed from an “upstream provider,” which refers to an external service that OpenAI depends on for its operations. Despite the technical difficulties, OpenAI assured users that they were actively working to resolve the issue. By 4:05 PM EST, the company posted an update on their status page, confirming that they were continuing to monitor and fix the situation. This outage marks the second instance of ChatGPT facing technical issues this month. The first occurred about two weeks ago, lasting for several hours, which left users temporarily without access to the AI tool.
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The disruption extended beyond ChatGPT itself, affecting OpenAI’s API and Sora, another service offered by the company. With more than 12,000 incidents reported in just a few hours, it’s clear that the outage affected a large portion of the user base. Many individuals, especially those relying on ChatGPT for work or personal use, voiced their frustration online. While the outage was widely discussed, some users joked about their need to return to “old-fashioned” search engines or even, humorously, their own cognitive abilities.
This latest disruption has reignited conversation about the reliability of artificial intelligence services and the challenges faced by companies like OpenAI as they scale up their offerings to millions of users globally. Despite the setback, OpenAI’s ChatGPT remains one of the most popular chatbots in the world, with its AI reaching hundreds of millions of users each week. For now, users can only wait for updates on when the service will be restored to full functionality, as OpenAI works to resolve the problem. As with previous outages, it’s expected that the team will have everything back to normal within a few hours.
With a valuation of $157 billion after a successful funding round in October, OpenAI’s infrastructure is under heavy scrutiny, and it will be interesting to see how quickly they can address such widespread service disruptions in the future.
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