Act Now or Lose Out: HMRC’s Last-Minute State Pension Blunder

Act Now or Lose Out HMRC’s Last-Minute State Pension Blunder

Act Now or Lose Out: HMRC’s Last-Minute State Pension Blunder

Hey everyone, I want to talk about something that could seriously impact your future finances – your state pension. And more importantly, a last-minute hiccup from HMRC that left thousands of people scrambling.

So here’s the deal. As you probably know, to receive the full UK state pension, you need about 35 qualifying years of National Insurance contributions. Some people have gaps in their records – maybe you took time off work, had a lower income, cared for children, or lived abroad. The government was offering a golden opportunity to plug those gaps by allowing people to make voluntary contributions all the way back to 2006. That window officially closed at 11:59pm on Saturday, April 5th, marking the end of the 2024/25 tax year.

But here’s where it all went sideways.

The HMRC online portal – the very system people were relying on to make those crucial top-up payments – went offline a day earlier than planned. Thousands of people logged in on April 5th, only to find they were locked out due to a technical error. Imagine preparing to boost your pension and then getting hit with a computer error that wasn’t your fault. About 20,000 people were affected.

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HMRC has apologised and promised to directly contact those impacted. If you’re one of them, they’ll reach out and make sure you don’t miss your chance. But this is still a huge reminder of why it’s important to act early with stuff like this.

Now, normally you can only back-pay for the last six years. So as of April 6th, 2025, you can only go back to the 2019/20 tax year. That’s a big difference if you had gaps going back further.

There was a small lifeline, though. If you submitted a “call-back request form” through the Department for Work and Pensions (DWP) before the April 5 deadline, you’re still eligible to buy back those older years. That form stayed live even when the HMRC portal didn’t.

Martin Lewis – yes, the Money Saving Expert himself – has been vocal about this. He’s explained it pretty clearly: every qualifying year is like a token in your pension piggy bank. With at least 10 years, you get something, but to hit the full amount – which is about £230 per week from this month – you typically need 35 years.

You can get these qualifying years in a few ways: by working and earning over £6,400 a year, claiming certain benefits like Child Benefit, or receiving carer’s credits. If you or your partner claimed Child Benefit incorrectly – say the working partner claimed instead of the non-working one – you might’ve missed out on NI credits without even knowing. But the good news is, you can transfer them for free if you act now.

The moral of the story? Don’t assume everything’s running smoothly on the government’s end. Check your National Insurance record, see if you’ve got gaps, and take action. Even a small top-up now could mean thousands more in your retirement. If you're unsure where to start, go check out Martin Lewis’s resources or speak with HMRC directly.

This was a rare chance to boost your pension – and if you were blocked by this blunder, don’t sit on it. Keep your eyes open and stay on top of your records. Your future self will thank you.

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