The Amazon Package Nightmare That Took Over a California Woman’s Life
Imagine waking up every morning and finding your driveway filled with boxes you didn’t ask for, can’t use, and have no idea how to get rid of. That’s exactly what happened to a woman in San Jose, California—known only as Kay—who, for over a year, was the unintended recipient of hundreds of Amazon packages. And no, this wasn’t some bizarre blessing from the retail gods. It was a logistical nightmare rooted in a shady loophole.
This all started when a Chinese seller on Amazon, operating under the name Liusandedian , listed Kay’s home address as the U.S. return destination for their products—without her knowledge or consent. These products, mostly poorly made faux leather car seat covers, didn’t fit most vehicles they were intended for. So naturally, angry buyers across the country began returning them—straight to Kay’s front yard.
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At first, she thought it was just a one-off mistake. A single package arrived, and she figured someone got the address wrong. But then another showed up. And another. And then they started pouring in—week after week, month after month. Eventually, she had so many that her driveway became a towering sea of cardboard. She couldn’t park her car. She couldn’t easily get her 88-year-old mother to the front door. It was suffocating.
Kay said she tried everything. She contacted Amazon multiple times, opened at least six different complaint tickets, and was repeatedly told the problem would be fixed in “24 to 48 hours.” It never was. To add insult to injury, at one point, Amazon allegedly told her to donate the items or ship them back herself and offered a measly $100 gift card for her trouble.
Let’s be clear—Amazon’s own policy requires international sellers to either list a legitimate U.S. return address, provide a pre-paid return label, or refund customers without expecting returns. Liusandedian sidestepped this by choosing a random U.S. address—Kay’s—and flooded her home with the backlash of their faulty product.
Only after the media got involved did Amazon take meaningful action. Following a report from ABC 7's 7 On Your Side , the company finally sent someone out to remove the mountain of packages and assured Kay she wouldn’t receive any more. The suspect seat cover listing is now marked as “currently unavailable” on the site.
Kay’s story is a surreal example of how cracks in global e-commerce logistics can deeply impact individual lives. It’s easy to forget that behind every misdirected return label or “system error,” there’s a real person, sometimes literally buried in the consequences.
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