Eswatini’s Push for Digital Growth Gains Urgency Across 6 Key Sectors
Right now, Eswatini is at a major turning point—one that could shape the country’s economic future for decades. The spotlight has been placed squarely on digital transformation, as Finance Minister Neal Rijkenberg has emphasized during the launch of the World Bank’s latest Eswatini Economic Update . He pointed out six crucial sectors—agriculture, education, healthcare, public service delivery, revenue collection, and entrepreneurship—that urgently need digital investment.
Why these sectors? Because digital technology is no longer a luxury—it’s a foundation for modern growth. In agriculture, for instance, digital platforms can link farmers to buyers, improve crop planning, and help with climate resilience. In education, e-learning tools and online classrooms can reach even the most remote communities. Healthcare can be revolutionized through telemedicine, making specialist care accessible without long, costly travel.
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The minister also highlighted how public services can become more transparent and efficient if digitized, and how tax systems can be improved to close revenue gaps. Entrepreneurship, especially among youth, is another huge opportunity—digital platforms can lower the barriers for starting and scaling businesses, from mobile banking to online marketplaces.
But Eswatini isn’t starting from scratch. The country already has 95% 4G coverage. However, only about 58% of the population is actually using the internet—mainly due to the high cost of data. That’s where reforms come in. The World Bank recommends opening up the telecom sector, restructuring the state-run Eswatini Posts and Telecommunications Corporation (EPTC), and creating fair competition to drive down data costs.
Digital skills are another big piece of the puzzle. Without proper training and access to tools, many small businesses and young innovators can’t take full advantage of technology. That’s why the push includes developing a national digital skills plan and improving access to funding for startups, especially those that can plug into public procurement systems.
What’s interesting is that this shift isn’t just about copying what other countries have done. While models like Kenya’s M-Pesa, Ghana’s e-tax, and Rwanda’s digital ID system are inspirational, Eswatini’s transformation has to be tailored to its unique context. According to both government leaders and World Bank experts, this will require bold reforms, better policy coordination, and strong collaboration between the public and private sectors.
In short, the message is clear: digital investment isn’t just a good idea—it’s a national priority. If done right, it could unlock massive job creation, cut costs, improve services, and reduce Eswatini’s reliance on volatile revenue sources like SACU transfers. The momentum is building—now it’s about making it real.
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