Saskatchewan Healthcare Workers Drop AIMS Scheduling System Amid Ongoing Issues
A major change is coming for healthcare workers across Saskatchewan, as officials have decided to step away from the AIMS scheduling system after months of ongoing challenges. The Saskatchewan government, in collaboration with the Saskatchewan Health Authority (SHA), 3sHealth, and the Ministry of Health, has announced that it will revert back to the previous scheduling systems that were in use before AIMS was introduced.
This decision comes after many healthcare employees expressed frustration and confusion with AIMS’ scheduling component, which had been causing significant workflow disruptions. The scheduling portion of the system, used primarily in the former Kelsey Trail and Cypress health regions, will now be phased out, directly affecting around 7,000 healthcare workers.
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The announcement was made by Minister Jeremy Cockrill, who emphasized that the government listened carefully to staff feedback. He acknowledged that the rollout of AIMS had not gone as smoothly as planned and that it was clear employees needed a system that worked better for their day-to-day scheduling needs. The government also extended its appreciation to all healthcare workers for their patience and continued commitment despite the complications that arose from the system’s implementation.
The Administrative Information Management System, or AIMS, was designed to streamline several administrative functions—ranging from payroll and human resources to supply chain management and scheduling—under one unified digital system. While other parts of AIMS, such as finance, payroll, and HR, remain stable and continue to serve roughly 50,000 employees successfully, the scheduling component simply hasn’t met expectations.
As a result, the SHA and its partners are now preparing for a full transition back to the old scheduling methods by November 30. Employees and managers are expected to receive direct communication and guidance throughout this process to ensure that the switch happens smoothly. Officials have assured that patient care and health services will not be affected during the changeover.
The province’s decision highlights just how complex large-scale technology integrations can be, especially in systems as critical as healthcare. While the aim was to modernize and simplify administrative processes, the challenges that arose from AIMS’ scheduling tool have underscored the importance of ensuring that technology fits seamlessly into the daily realities of health workers.
As Saskatchewan moves forward with this transition, many employees are hopeful that returning to familiar systems will restore a sense of stability and predictability in their work schedules—something that has been in short supply in recent months. For now, the focus remains on making the switch as smooth as possible, ensuring that both healthcare workers and patients can continue their routines without further disruption.
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