Evri Driver Fired After Residents Uncover Delivery Scam
So, let me walk you through what’s been happening in Netherton, where a wave of frustration recently swept through the community after several residents noticed something strange about their Evri parcel deliveries. People kept receiving those familiar “Your parcel has been delivered” notifications — complete with photos — yet when they stepped outside to collect their items, nothing was there. Not a single package. Naturally, suspicions started to rise.
Things took a serious turn when some residents decided to look into it themselves. What they found ended up exposing exactly what was going wrong. CCTV footage from multiple homes captured an Evri courier behaving in a way no one expected. Instead of knocking or ringing the bell, the driver was seen placing parcels at the door long enough to snap a picture as proof, and then picking them right back up and walking off with them. The footage left residents stunned — and understandably angry.
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One of the people affected was Sharon Woodford, a local mum who had ordered two bracelets worth £80 as gifts for her daughter and niece. She got a delivery confirmation on November 17, showing her parcel at her neighbour’s doorstep. But when she went to check, there was nothing there. That’s when she realised she wasn’t alone. She pointed out how many families in the area rely on deliveries as Christmas approaches — and how missing parcels can really hit hard during an already expensive season.
Another resident, Chloe Harrison-King, had a similar experience. She was expecting clothing she had ordered, but despite the confirmation message saying it had been delivered, the items were nowhere to be found. After dealing with repeated issues, she said her trust in the service had been completely shaken.
And it didn’t stop there. Derek Wood, a former soldier living in the neighbourhood, said the problems felt widespread. He even received a package that looked like it had been ripped open, with items missing from inside. He worried that this kind of behaviour adds extra pressure on families at the worst possible time — especially when replacing gifts isn’t always easy on the wallet.
Evri eventually responded, acknowledging the complaints and making it clear that the company takes such behaviour seriously. They stressed their zero-tolerance policy when it comes to misconduct and confirmed that the courier involved would not be delivering for them anymore. With around 900 million parcels handled each year and tens of thousands of couriers in their network, they were quick to reassure customers that most drivers are committed to doing the right thing.
Still, with the holiday season just around the corner, residents are hoping this incident leads to tighter checks and a more reliable delivery experience — because trust, once shaken, takes time to rebuild.
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