David Jones to Close Two Longstanding NSW Stores Amid Retail Shake-Up
Right now, there’s a lot of talk about David Jones, and for many Australian shoppers, the news feels both surprising and emotional. One of the country’s most iconic department store chains has confirmed it will be closing two well-known New South Wales locations, highlighting just how much the retail landscape is changing.
The stores affected are David Jones at Castle Towers Shopping Centre in Castle Hill and the Tuggerah store on the NSW Central Coast. Both have served their local communities for decades, and their closures mark the end of an era for many loyal customers. At Castle Towers, a sign outside the store explains that after 34 years of trading, the doors will officially close on Sunday, January 18, 2026. The message also thanks customers for their long-standing support and encourages them to continue shopping at nearby locations such as Parramatta, Hornsby, or Chatswood Chase, or to shop online through the David Jones app.
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The Tuggerah store is also set to close early in the new year, with January 12 being named as its final trading day. Customers there were similarly thanked for their loyalty over the past 30 years, with nearby stores suggested as alternatives once the closure takes effect. For many locals, these announcements have been described as sad and unexpected, especially given how deeply embedded these stores have been in their communities.
David Jones has explained that these decisions are part of a broader strategy to adapt to difficult economic conditions and a retail environment that has changed dramatically. It has been said that the company is focusing on “retail network optimisation,” which includes refurbishing some stores, resizing others, and consolidating its overall footprint where necessary. A stronger emphasis is also being placed on online and omnichannel shopping, reflecting how customers increasingly prefer to browse and buy.
Shopping centre management at Castle Towers has indicated that preparations for David Jones’ departure have been underway for some time. The closure is being positioned as an opportunity to introduce new brands, refresh the centre’s layout, and invest in modern retail experiences. Recent additions, including a new designer precinct, have already hinted at the direction the centre plans to take.
Despite the closures, David Jones has stressed that support will be offered to affected staff, with redeployment opportunities to be explored wherever possible. Customers, meanwhile, are being reassured that the brand remains committed to delivering premium products and experiences, both in-store and online.
With around 40 stores still operating across Australia, David Jones is not disappearing, but these closures clearly signal a shift. For many shoppers, it’s a reminder that even the most established retail names are being reshaped by changing habits, rising costs, and the growing dominance of online shopping.
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