Toronto Snow Day Chaos: Why TDSB Schools Shut Down and Parents Were Left Confused

Toronto Snow Day Chaos Why TDSB Schools Shut Down and Parents Were Left Confused

Toronto Snow Day Chaos: Why TDSB Schools Shut Down and Parents Were Left Confused

Good evening and we begin tonight in Toronto, where a powerful winter storm turned an ordinary school morning into a city-wide scramble.

Heavy snow swept across Toronto and much of the Greater Toronto Area, forcing widespread school closures, cancelled buses and major travel disruptions. For tens of thousands of families connected to the Toronto District School Board and neighbouring boards, it quickly became clear this was not a normal winter day.

Before sunrise, snow was already piling up on roads, sidewalks and transit routes. Visibility dropped and conditions worsened fast. School boards initially moved to cancel school buses, a common first step when roads become unsafe for student transportation. But as snowfall intensified and forecasts showed no quick improvement, the decision was made to fully close schools to protect students and staff.

That decision itself wasn’t unusual. What caught many families off guard was how the message reached them.

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Parents reported confusion early in the morning, with some receiving late notifications and others hearing about closures through social media or news reports instead of official emails. In York Region, the Catholic school board later acknowledged a technical failure, explaining that its email system was overwhelmed by high traffic and reached only a small portion of families on time. While updates were shared through phone calls, websites and media outlets, many parents still felt left in the dark during those critical early hours.

In Toronto, the storm’s impact went far beyond schools. Public transit struggled, with buses and streetcars facing delays and cancellations. Major highways were slowed or closed due to collisions and dangerous conditions. At Pearson Airport, flights were delayed as crews worked to keep runways clear. City officials deployed hundreds of workers from multiple departments to manage snow clearing, warning residents that these operations take time, especially during heavy, continuous snowfall.

For students, it became an unexpected snow day. For parents, especially those working early shifts or relying on school transportation, it was a stressful morning of last-minute planning.

Meteorologists are also sounding a note of caution. This storm may not be a one-off. Climate experts say the region could be in for a long and demanding winter, with frequent snow events and extended alerts even after snowfall ends.

Tonight, school boards say they are reviewing what went wrong with communication and promising improvements. The priority, they stress, remains safety. But for families, today was a reminder that clear, timely information is just as critical as the decision to close schools.

As the snow continues to fall and cleanup efforts move through the night, officials are urging residents to stay patient, travel only if necessary and prepare for more winter disruptions ahead.

That’s the latest from Toronto. Stay warm, stay safe and we’ll continue to keep you updated.

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