Snapchat, the popular social media app, recently launched a new feature called "My AI" that allows users to have conversations with an artificial intelligence chatbot. However, the feature has faced significant criticism from users who have raised concerns over privacy and accuracy.
Negative reviews for the feature have been piling up on various app stores and social media platforms. Users have complained about the chatbot's inability to understand context, frequent technical glitches, and privacy concerns.
Privacy Concerns
One of the major concerns that users have raised is regarding their data privacy. With the chatbot being an AI-based system, users fear that their conversations might be recorded and analyzed for advertising purposes. There have also been concerns about how the data collected through these conversations could be used by Snapchat and its parent company, Snap Inc.
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Accuracy Issues
Users have also pointed out that the chatbot's responses are often irrelevant and do not make sense in the context of the conversation. Many have reported instances where the chatbot completely misunderstood what was being said, leading to frustrating conversations.
Snapchat's Response
Snapchat has responded to the criticism by stating that the chatbot's responses are generated by an AI algorithm and that they are constantly working on improving its accuracy. The company has also assured users that their conversations are not being recorded or analyzed for advertising purposes.
However, it remains to be seen whether these assurances will be enough to quell users' concerns. As more and more people become aware of the potential privacy risks associated with AI chatbots, companies like Snapchat will need to do more to address these concerns and regain users' trust.
So
Snapchat's My AI chatbot feature has received significant criticism from users who have raised concerns over privacy and accuracy. While Snapchat has assured users that their conversations are not being recorded or analyzed for advertising purposes, it remains to be seen whether these assurances will be enough to quell users' concerns. As more and more people become aware of the potential privacy risks associated with AI chatbots, companies like Snapchat will need to do more to address these concerns and regain users' trust.
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