ChatGPT Goes Down Shortly After New Search Engine Feature Launch
Just days after OpenAI launched a new search engine feature for ChatGPT, the service unexpectedly went offline, causing a wave of frustration among users eager to try out the new functionality. ChatGPT, which introduced this search feature for its Plus subscribers, was expected to enhance the AI experience by allowing users to quickly search the internet for real-time information with just a click. However, shortly after this highly anticipated feature went live, users began seeing error messages, including a “404 Not Found” notice, signaling a serious disruption.
Reports flooded into DownDetector, a popular website for tracking service outages, showing a significant spike in errors from ChatGPT users attempting to access the new search tool. Many expressed disappointment on social media and forums, as this was one of the first high-profile disruptions in quite some time. Although ChatGPT has seen a few minor outages recently, such as a 12-minute issue in mid-October, this particular disruption was especially noteworthy because it happened so soon after a major new feature release.
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OpenAI has stated that they are investigating the issue and that ChatGPT’s downtime would be temporary, with teams actively working to restore service. Interestingly, OpenAI’s own status page remained silent about the issue initially, which only added to the uncertainty for many users. By mid-morning, the problem was reported as resolved, and ChatGPT was accessible again, with DownDetector showing a decrease in reported errors. While OpenAI aims to keep a high uptime for ChatGPT, having achieved 99.84% availability over the past three months, the timing of this outage raised questions among users about the readiness of new features and whether the platform could handle the added demand from the enhanced search tool.
Despite the hiccup, ChatGPT’s new search feature promises to make the AI even more dynamic. By allowing users to browse information in real time, search capabilities now extend to mapping nearby locations and showing images of products—creating a more robust and interactive experience. However, the feature is currently exclusive to Plus subscribers, who pay $20 monthly for this added functionality. Given the interest generated by these capabilities, this outage serves as a reminder of the importance of platform reliability, especially as more users rely on ChatGPT for everyday tasks, professional research, and even shopping insights.
As ChatGPT and similar AI tools evolve, both in functionality and in their integration with other platforms, reliable service will be crucial to retaining user trust. If these recent issues can be smoothed over, OpenAI’s innovations could continue to pave the way for AI-driven search as a staple feature across apps and services. For now, though, the recent outage highlights the challenges AI developers face as they roll out sophisticated, high-demand capabilities in real-time environments.
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