Virgin Media Internet Restored After Major Outage Across the UK
Hey everyone, let’s talk about what’s been happening with Virgin Media today. If you were struggling with your internet connection earlier, you weren’t alone! Thousands of Virgin Media O2 customers across the UK faced a major outage this morning, leaving them unable to access the internet. But the good news is, the issue has now been resolved—at least, according to Virgin Media.
So, what actually happened? Reports started coming in just after 10 AM GMT, with Downdetector, a website that tracks service disruptions, showing over 10,000 complaints from users unable to get online. This wasn’t just a minor glitch—many customers took to social media to vent their frustrations, with some calling the connection “all over the place.”
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Virgin Media acknowledged the problem pretty quickly, saying they were aware that some users were experiencing “intermittent issues.” They assured customers they were working to fix it as a priority. By the afternoon, they announced that services had been fully restored and apologized for the inconvenience.
Despite this, some customers are still reporting issues. Social media is still buzzing with complaints about slow speeds and ongoing connection problems. Even the Student Loans Company confirmed that it was affected, meaning students trying to access important financial services may have been left in limbo.
Interestingly, Virgin Media has chosen not to disclose the cause of the outage. When asked for more details, their response was that they “rarely” provide information about the root causes of such issues. This lack of transparency hasn’t gone down well with many users, who are now wondering if they’ll receive any compensation for the disruption.
If you’ve been following Virgin Media’s track record, you might remember that it was the UK’s most complained-about broadband provider in 2024. Since then, things have improved, but today’s outage shows there’s still work to be done.
So, did this outage affect you? Were you left scrambling for mobile data or struggling to get work done? Let me know your experience in the comments!
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